Frequently Asked Questions

So what would you like to know?

How is DistribuSuite deployed?
It can be deployed in two ways. Software as a service (hosted at the Matrixwebs Data Center) or as a Server Version (hosted on your own company's server/network).
What databases does DistribuSuite support?
DistribuSuite currently supports MS SQL.
Is DistribuSuite customizable?
The general answer is yes. We developed DistribuSuite to accommodate most companies' needs. However, if you desire certain features to be customized, just send us a message with your request and a representative will be happy to discuss it with you.
Is training required for DistribuSuite?
Some training will be required for the system administrator to configure initial settings, however we do offer some assistance, video tutorials, a wiki and a user guide to help guide you through the process.
If I hosted elsewhere, what are the server requirements?
  • Server: Minimum Pentium III compatible or higher, 1 GHz, 1 GB Ram, 80 GB drive space
  • Recommended Server: Intel Xeon 2 GHZ, 4 GB RAM, 160 GB drive space, Raid 5
  • Backups: Tape or removable backup drive
  • Internet Connection: Broadband connection recommended for employee extranet, updates, and other features
  • Operating System: Windows 2000 Server or Windows 2003 Server
  • Web Server: IIS 5.0 or IIS 6.0, ASP.Net 2.0
  • Database: Microsoft SQL Server 2005 or SQL Server 2005 Express Edition
Can DistribuSuite be used to setup role based security and access control?
Yes. The administrator can create groups and set their permissions.
How much does DistribuSuite cost?
DistribuSuite pricing can be found on the pricing page or you can also contact us directly at (888) 776-1135.
Can the look be rebranded for my company?
Yes. Your company's logo and even color scheme can be incorporated for a nominal fee.
Do you offer a maintenance contracts?
Yes. You can discuss this with our sales representative who will be able to give you a run down of our maintenance contracts.
What about product upgrades?
We do offer them. You can discuss this with our sales representative who will be able to give you a run down of our process.

Question not covered?

If so, please visit our Support section as many issues are discussed there. We have an Wiki with Video Tutorials, a live chat, and discussion forum. Or you can simply fill out our contact form.

Feel Free to Try a Demo

Looking for a test drive? We can setup a demo for your to try out our software for 30 days to see how it works out for you. Just fill out our form and we’ll have one set up in no time.